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Tidewater Outfitters · 2024

An e-commerce store built to scale

A custom Shopify build and CRO program for a coastal apparel brand, lifting revenue per visitor and smoothing a clunky checkout.

E-CommerceBrandingEmail
Headline result
+47% revenue / visitor
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Tidewater had great products and a growing audience, but a store that couldn’t keep up. We rebuilt it from the ground up and tuned it for growth.

The challenge

Their existing storefront was slow, hard to update, and leaked sales at checkout. Product photography and page structure didn’t do the apparel justice, and there was no post-purchase follow-up.

What we did

We migrated them to a custom Shopify theme designed around their coastal aesthetic, streamlined the checkout, and set up automated email flows for abandoned carts and post-purchase. Then we ran a continuous CRO program.

The results

Revenue per visitor rose 47%, checkout completion improved sharply, and automated email began driving a meaningful share of monthly revenue on autopilot.

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